Frequently Asked Questions
Everything you need to know about grooming and your orders.
Are your products made with natural ingredients?
Yes, we prioritize high-quality, natural ingredients and essential oils. Most of our products are free from SLS and parabens to ensure the best care for your skin and hair.
How long does it take for my order to be delivered?
Standard shipping typically takes 3-5 business days for metro cities and 5-7 business days for other locations across India.
What is your return and refund policy?
We offer a 7-day return policy for products that are received in a damaged condition or if the wrong item was delivered. The product must be unused and in its original packaging.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes. You can select this option at the checkout page, though a small convenience fee may apply.
How can I track my order status?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'My Account' section on our website.
Are your products tested on animals?
No, The Man Company is a cruelty-free brand. We do not test any of our products or ingredients on animals.